Legal
Privacy Policy
This page explains what information IDB Servicing INC collects, why we collect it, and the choices you have. Last updated: January 1, 2025.
1. Who we are
IDB Servicing INC ("IDB Servicing", "we", "us") provides IT support and marketing consulting services to businesses. You can reach us at support@idbservicing.com or 213-588-0094.
2. Information we collect
We collect information you submit directly through the forms on this site, including your full name, business email address, phone number and the details of your message or request. We may also collect limited technical information such as browser type, device type and pages visited.
3. How we use your information
We use your information to respond to your request, provide and improve our services, send service-related correspondence, and — where you have opted in — send marketing communications by email or text message.
4. SMS and text messaging
By submitting this form, you'll receive marketing text messages (e.g., promos, cart reminders) from IDB Servicing INC. Msg & data rates may apply. Msg frequency varies. Approx. 100 msgs/month. Consent is not a condition of purchase.
You may opt out of marketing text messages at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply.
By submitting any of the forms on this site and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders). Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. You are providing your cell phone and e-mail address and hereby consent to the receipt of correspondence/messages regarding transactions with IDB Servicing INC on either medium. I also hereby consent to the receipt of text messages knowing that msg. and data rates may apply. I understand that consent to receive texts is not a condition of approval. I can expect approx. 100 msgs/month. I/we certify that all the information contained herein is complete, true and accurate.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information sharing
IDB Servicing does not sell or share customer personal information with third parties for their own marketing purposes.
Information may be shared only with trusted service providers that help us operate our business, including payment processors, cloud hosting providers, customer support providers, CRM providers, email providers, SMS providers, analytics providers, and other vendors necessary to provide our services.
These providers are contractually required to protect customer information and may only use it to provide services on behalf of IDB Servicing.
6. Data retention and security
We retain personal information for as long as needed to fulfill the purposes described in this policy or as required by law, and we apply reasonable administrative and technical safeguards to protect it.
7. Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may unsubscribe from marketing communications at any time. Contact us at support@idbservicing.com to make a request.
8. Cookies
Our site may use cookies and similar technologies to keep the site functioning and to understand how it is used. You can control cookies through your browser settings.
9. Children's privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
11. Contact
Questions about this policy? Email support@idbservicing.com or call 213-588-0094. See also our Terms.